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If you would like to return your full-priced purchase, please email us at hello@pietsie.com. You have up to 30 days to return your full-priced purchase for a refund. We do not accept returns on discounted items, including orders purchased with a discount code. All items must be unused, unworn, unwashed, undamaged and have their original tag attached. All items must be returned with the original packing slip so we can identify the order.
Please note that the customer is responsible for return shipping. If you receive a damaged or incorrect item, please let us know within 3 days of receiving your shipment.
If you'd like to make an exchange, please email us at hello@pietsie.com
Please note that prices at checkout exclude customs taxes and duties specific to the international customer's government. You may be charged taxes and duties by your local customs agency once the package enters your country of delivery, and these fees are the responsibility of the customer. Unfortunately, we cannot estimate how much you will be charged in taxes and duties, but your local customs agency should be able to estimate the fees ahead of time.